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Reporting an Environmental
Complaint to PDEQ
PDEQ strives to identify and
respond to environmental concerns in Pima County. For a
description of the types of problems that PDEQ can address,
see Topics below. To file a
complaint either call 740-3340 and ask to speak to a Complaint
Coordinator, or fill out our online complaint
form.
Be prepared to provide the following information:
- Address of property where
the problem has occurred or is occurring.
- Detailed directions to
the location where you observed the problem if it is
difficult to find, be as specific as possible.
- The time the incident occurred
and whether it is continuing at the time of your call.
- If you observed a person
illegally dumping waste from a vehicle, give a description
of the vehicle and the license number.
- The name of the property
owner, if known.
- Description of the problem.
- The weather conditions
during each occurrence.
- The location and extent
of property damage, if any.
- Any other information that
may relate the problem to a specific source or operation.
The Complaint Coordinator
will ask for your name, address and phone number when
you call to report a complaint. Although this information
is not required in order to file a complaint, the information
does help PDEQ inspectors to verify complaint information
and allows them to inform complainants of the status
of complaint investigation activities.
Important Phone Numbers
Buffelgrass Complaints
PDEQ in coordination with other state and local agencies is committed to addressing the serious threat posed by the spread of buffelgrass in the Sonoran Desert. The Pima County Board of Supervisors has recently adopted an ordinance to facilitate this effort. Please read the provided information on the link below, prior to submitting a complaint electronically or calling in your complaint @ 740-3340.
Resolving Environmental Complaints
The information that you give
to the Complaint Coordinator or online complaint
form will be forwarded to a PDEQ inspector for follow-up
and resolution. Complaints which involve an immediate threat
to human health receive the top priority.
An inspector will survey the
suspected area where the incident occurred, look for
evidence of the problem, and attempt to verify its cause.
The inspector may need additional information from you,
the complainant, in order to complete the investigation.
If the inspector observes and documents a violation of
applicable sections of Pima County environmental regulations,
a Notice of Violation (NOV) will be issued to the responsible
party. The time frames for investigations may vary because
of the necessity for fairness and due process of law
to all parties involved.
After the investigation, the
inspector may contact you to discuss his/her findings
(as long as you supplied contact information). If the
problem occurs again at another time, you should call
740-3340 to report additional instances as they happen.
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